A single, consistent process for insurers, that adapts to every contents claim.
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Any Contents Claim

Simply lodge a claim, and it will be pathed automatically.

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A very simple approach to claims

At their core, all contents claims follow the same four steps.

• Step 1 - Describe Items • Step 2 - Quoting • Step 3 - Insurer Review • Step 4 - Select Suppliers

Customers can complete every step online, or work directly with our technical specialists if they prefer.

Solutions for any contents item

From everyday household goods to bespoke, specialised pieces.

With a nationwide network of trusted suppliers, we can help customers find the right repair or replacement for any item.


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Low, high and unknown value claims

Streamlined processing for small claims, to comprehensive support for major loss.

Our tools scale with your needs, handling straightforward claims instantly while guiding complex ones with specialist expertise.


Repair, replace, indemnity, estimates or salvage

We provide settlement options that suit both insurer requirements and customer needs, including repair, replacement, estimates, indemnity value and salvage.


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Automate claim pathing,
based on your own business logic.

Tools that adapt to your needs.

Every micro-decisions shapes how a claim should be actioned.

IVAA automates all of them using your own business logic.
Talk with our automation team
Get in touch