Contact Us

Let's connect you to the right team.

Making a claim?

For customers and brokers that are making a claim.

Supporting a claim.

For insurers and assessors that are processing claims.

Repairing or replacing.

For retailers and suppliers.

Looking for resources and documentation?

General Enquiries

Other ways to get in touch

Our team is here to help with any questions about your claim, system access, or supplier process via a variety of channels.

By email

Please remember to include your claim number.

By phone

Our team is available

9am to 5pm, Monday to Friday.

By post

Please remember to include your claim number.

IVAA Contents Procurement

PO Box 170

Spring Hill QLD 4004

Need quick answers?

Live chat directly to our team for faster help.

Prefer to send an online enquiry?

Send us a message.

Our team is here to help with any questions about your claim, system access, or supplier process via a variety of channels.

claims@ivaa.com.au

(Please remember to include your claim number.)

PHONE

1300 684 255
Our team is available 9am to 5pm, Monday to Friday.

Post

IVAA Contents Procurement
PO Box 170
Spring Hill QLD 4004