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Testimonials, success stories, and implementation examples from insurers, customers and industry.
Case Study:
Better ways to help customers
NRMA Insurance is focused on being a help company, creating practical solutions that genuinely help customers replace their items.
They listened to feedback and focused on delivering customers more choice, transparency, and control when replacing their items.
Read Better ways to help customers case studyThey listened to feedback and focused on delivering customers more choice, transparency, and control when replacing their items.
Case Study:
Bunnings helping their customers get items replaced.
Bunnings understands that when customers experience a loss, being able to replace what’s been damaged quickly and easily makes all the difference.
Read Bunnings helping their customers get items replaced. case studyCase Study:
Tiffany & Co's personalised and seamless experience for customers
Tiffany & Co. wanted to ensure their customers were supported when needing to replace their items.
By focusing on a highly personalised and seamless experience, Tiffany & Co. help customers with care and precision.
Read Tiffany & Co's personalised and seamless experience for customers case studyBy focusing on a highly personalised and seamless experience, Tiffany & Co. help customers with care and precision.
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